PATIENTCOM INTEGRATIONS
Connect PatientCom to the Technology That Powers Your Organization.
PatientCom connects patient communication with the healthcare systems your organization already relies on. Through EHR and flexible API integrations, PatientCom helps information, communication and operational workflows move across your technology environment—without creating another disconnected communication silo.
Backed by 25+ years of healthcare communication and contact center experience.
CONNECTED HEALTHCARE TECHNOLOGY
EHR
PatientCom
Scheduling
Contact Center
Healthcare Applications
Enterprise Systems
CONNECTED HEALTHCARE TECHNOLOGY
Your Communication Platform Should Work With Your Technology. Not Around It.
Healthcare organizations depend on multiple systems to manage patient care, scheduling, access, operations and communication. PatientCom is designed to connect with that environment, helping organizations bring communication into existing workflows instead of creating another isolated system for teams to manage.
EHR Integrations
Connect PatientCom with electronic health record environments to help patient information and communication workflows remain connected.
API Integrations
Flexible APIs enable PatientCom to exchange information and connect communication workflows with healthcare and enterprise applications.
Scheduling Systems
Connect patient communication with scheduling workflows to support appointment reminders, confirmations, cancellations, rescheduling requests and follow-up.
Contact Center Technology
Extend patient communication across contact center operations by connecting messaging, AI interactions, workflows and staff communication.
Healthcare Applications
Connect PatientCom with the applications your teams rely on to help information move between communication and operational workflows.
Enterprise Systems
Build connected communication experiences across the broader technology environment using flexible integration capabilities.
EHR INTEGRATIONS
Keep Patient Communication Connected to the Patient Record.
Patient communication is most valuable when it works alongside the information your teams already use. PatientCom integrates with EHR environments to help connect patient information, communication activity and operational workflows across the healthcare organization.
Connected Patient Information · Appointment Information · Communication Workflows · Automated Outreach
Appointment Information · Connected Workflow
PATIENT COMMUNICATION
Connected patient information is available for communication workflows.
WORKFLOW ACTION
Patient communication stays connected to the patient record and operational workflow.
FLEXIBLE API INTEGRATIONS
Connect PatientCom Beyond the EHR.
PatientCom’s API integration capabilities help healthcare organizations connect patient communication with the applications, workflows and enterprise technology supporting their operations. Build connected experiences without forcing teams to work across another isolated communication system.
Healthcare Application
API
PatientCom
Communication Workflow
Operational Action
Exchange Information · Trigger Communication · Receive Patient Responses · Connect Operational Workflows · Extend PatientCom
CONNECTED WORKFLOWS
From System Event to Patient Conversation—and Back Again.
Integration shouldn’t stop at moving data between systems. PatientCom helps connect information with communication workflows so events across your technology environment can lead to patient outreach, responses and meaningful operational action.
1. Information Enters PatientCom
2. Communication Begins · PatientCom initiates the appropriate message, AI interaction, campaign or automated outreach.
3. The Patient Responds · PatientCom captures the interaction, identifies patient intent and determines the appropriate next step.
4. The Workflow Continues · Responses can initiate additional automation, staff follow-up or connected operational workflows.
Connected System → PatientCom → Patient Communication → Patient Response → Workflow Action
INTEGRATION VISIBILITY
See What’s Happening Across Your Communication Environment.
PatientCom combines communication and operational data to give organizations greater visibility into patient interactions, automated workflows and connected communication activity.
Communication Environment Activity
Communication Activity
Delivery Activity
Workflow Activity
Patient Intent Trends · Escalation Activity · Operational Trends
ONE CONNECTED ENVIRONMENT
PatientCom at the Center of Patient Communication.
Bring communication together across the systems, teams and workflows that support your patients. PatientCom provides an intelligent communication layer that helps connect patient interactions with the technology surrounding them.
One connected communication experience across the healthcare technology ecosystem.
CONNECT WITH PATIENTCOM
Connect Your Technology. Connect Your Communication.
Discover how PatientCom can connect intelligent patient communication, AI, automation and operational workflows with the technology your organization already relies on.
Request a Demo
Backed by 25+ years of healthcare communication and contact center experience.