OPEN POSITION

Sales Development Representative

Sales Development Representative

Remote • Commission-Based • Sales

About PatientCom

PatientCom is an intelligent patient communication platform designed to help healthcare organizations connect patient messaging, automated outreach, AI-powered engagement, workflow automation, analytics, and healthcare integrations within one connected environment.

Backed by more than 25 years of healthcare communication and contact center experience, PatientCom combines deep industry knowledge with modern technology to help healthcare organizations improve how they communicate with patients and manage communication workflows.

The Opportunity

PatientCom is seeking a motivated and results-driven Sales Development Representative (SDR) to help introduce healthcare organizations to the PatientCom platform and generate new business opportunities.

In this role, you will identify prospective healthcare organizations, connect with key decision-makers, understand their communication challenges, and create qualified opportunities for PatientCom demonstrations and sales conversations.

This is a remote, commission-based sales opportunity offering competitive commission compensation and strong earning potential based on performance.

The ideal candidate is comfortable creating new business relationships, conducting outbound prospecting, communicating with healthcare leaders, and working independently in a performance-driven environment.

What You'll Do

  • Identify and research prospective healthcare organizations that could benefit from PatientCom.

  • Prospect and engage potential customers through phone, email, LinkedIn, networking, and other appropriate channels.

  • Connect with healthcare decision-makers in operations, patient access, contact centers, IT, patient experience, administration, and executive leadership.

  • Introduce PatientCom and clearly communicate the business value of the platform.

  • Learn about prospective customers' current patient communication processes, technology, and operational challenges.

  • Qualify prospective customers and identify potential sales opportunities.

  • Schedule qualified discovery meetings and PatientCom demonstrations.

  • Build and maintain a consistent pipeline of prospective customers.

  • Conduct timely and professional follow-up throughout the sales-development process.

  • Maintain accurate records of prospecting activities, conversations, and opportunities.

  • Collaborate with PatientCom leadership on prospect feedback, market opportunities, messaging, and sales strategy.

  • Develop a strong understanding of PatientCom's capabilities and the healthcare communication technology market.

Who We're Looking For

We're looking for someone who is:

  • Self-motivated, persistent, and comfortable working independently.

  • Confident starting conversations with new prospective customers.

  • Comfortable communicating with business leaders and decision-makers.

  • Strong in written, telephone, virtual, and interpersonal communication.

  • Organized and disciplined about prospecting and follow-up.

  • Comfortable learning and discussing technology and business workflows.

  • Able to understand a customer's operational challenges and connect those challenges to potential solutions.

  • Goal-oriented and motivated by performance-based compensation.

  • Professional, dependable, and comfortable representing PatientCom to healthcare organizations.

  • Able to work effectively in a remote environment.

Previous experience in B2B sales, SaaS, healthcare technology, healthcare operations, contact centers, business development, or software sales is preferred but not required for the right candidate.


What You'll Represent

As a Sales Development Representative, you'll introduce healthcare organizations to PatientCom and help prospective customers understand how modern communication technology can improve patient engagement and healthcare operations.

You'll work with healthcare leaders to identify communication challenges, introduce the PatientCom platform, and create opportunities for deeper conversations with our team.

Compensation & Work Arrangement

Location: Remote
Department: Sales
Compensation: Competitive Commission-Based Compensation

This is a commission-based sales opportunity. Compensation is directly tied to successful sales performance, providing the opportunity to earn based on the business you help generate.

Specific commission percentages, payment terms, eligibility requirements, and additional performance incentives will be discussed with qualified candidates during the interview process and documented in the applicable compensation agreement.

Why Join PatientCom?

Patient communication affects nearly every part of the healthcare experience—from patient access and appointments to contact centers, billing, outreach, and ongoing engagement.

PatientCom is focused on helping healthcare organizations bring those communications together through intelligent technology and automation.

As a Sales Development Representative, you'll have the opportunity to contribute directly to PatientCom's growth, develop relationships throughout the healthcare industry, and help organizations discover a more connected approach to patient communication.

Ready to Help Keep Patients Connected?

If you're motivated by sales, technology, healthcare, and the opportunity to help grow an innovative healthcare communication platform, we'd like to hear from you.

For consideration, send your resume to:
sales@patientcom.care


One intelligent communication platform. Across the healthcare ecosystem.

PatientCom

Communication that keeps patients connected.

Intelligent patient communication, AI and automation for modern healthcare organizations.

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